AI, the future of business management?

AI or artificial intelligence is starting to get a lot of attention. For now, it seems to belong in the realm of science fiction.

But many specialists are looking into the subject to prove that AI theories will soon move into practice.

Some experts even claim that from this year, the operational applications of AI will multiply and will mainly be used in the business management sector.

AI, what is it exactly?

The definition of artificial intelligence has always seemed quite ambiguous, but to put it very simply, it is a set of theories and techniques developed to produce machines capable of simulating human intelligence very closely.

These are systems put in place by scientists, following extensive research using cutting-edge technologies, with the aim of creating robots or computers with intelligence as close as possible to that of humans.
Machines will therefore be able to reason , to interact in a “natural” way with humans, to be trained to carry out very specific tasks in business, to process a mass of data, to understand and analyze humanly undetectable models and patterns, to progress exponentially in their capacities and performances.

Artificial intelligence is not only about computer science, but also about neuroscience, philosophy and mathematics.

Its first notion was tackled in the 1950s by mathematician Alan Turing and since then AI has never ceased to fascinate scientists.

AI in today’s management world

Have you ever heard of Deep Learning , neural networks or personal assistants? These are expressions that have entered our lives in recent years.

And the truth is that these terms all refer to the existence of artificial intelligence nowadays. Although the techniques and systems are still relatively unimpressive, enormous progress is expected in the near future.
The most advanced companies have already developed their own AI applications. IBM is the best example in this category with its Watson Assistant which combines two AI services (Watson Conversation and Watson Virtual Agent) to give enterprises a revolutionary conversational experience.

The fields of finance and medicine have already adopted Watson. It is true that AI is still rather modest in the world of management, but developments can already be seen and specialists are confident given the breathtaking advances in research.

The impact of AI on the management of tomorrow

According to experts , artificial intelligence should soon be able to take care of various tasks previously occupied exclusively by humans in the context of business management . Entrepreneurs can already delegate document management to a competent machine. This system is called RPA or Robotic Process Automation.

Predictive maintenance, which limits the risk of production downtime, is another example, as is logistics management.
But performance will surely see impressive improvements in the future so that managers can do their jobs with greater ease.

The AI ​​will be able to sort CVs efficiently , predict sales, detect fraud or even provide answers to the various requests made by customers by telephone or e-mail.